Cart (0) 0

Privacy policy

1. Introduction

Welcome to Foliofect. We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.foliofect.com and make purchases of our writing instruments, art supplies, cases & organizers, and office accessories. Please read this policy carefully. By using our Site, you consent to the practices described herein.

2. Information We Collect

We collect information that you provide directly to us and information collected automatically.

2.1 Information You Provide

  • Contact and Identity Data: Such as your name, shipping/billing address, and email address when you place an order or contact us.
  • Transaction and Payment Data: Details of products you purchase and payment information. Please note that we do not store full credit card numbers; payment processing is handled by secure, PCI-compliant third-party processors.
  • Communication Data: Any correspondence you send to us, including via email at [email protected].

2.2 Automatically Collected Information

  • Technical Data: Including your IP address, browser type, operating system, referring URLs, and device information.
  • Usage Data: Information about your interactions with our Site, such as pages viewed, time spent on pages, and products browsed, collected via cookies and similar tracking technologies.

3. How We Use Your Information

We use the collected information for legitimate business purposes, including:

  • To process and fulfill your orders, including shipping and customer service.
  • To communicate with you about your orders, our products, and promotions (you may opt-out of marketing communications at any time).
  • To improve, personalize, and optimize our website, products, and customer experience.
  • To prevent fraud, enhance security, and comply with legal obligations.
  • To analyze site usage and trends.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and United Kingdom, our processing of your personal data is based on:

  • Contract: Processing necessary to fulfill your order.
  • Legitimate Interest: For operations like website security, analytics, and direct marketing (where applicable and in accordance with your rights).
  • Consent: Where required by law, such as for certain cookies or marketing communications, we will obtain your explicit consent.
  • Legal Obligation: To comply with applicable laws and regulations.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with trusted third parties only as necessary:

  • Service Providers: Such as payment processors, shipping carriers, and IT service providers, who assist in our operations under strict contractual data protection terms.
  • Legal Requirements: If required to do so by law or in response to valid legal requests (e.g., court orders).
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.

We ensure all third parties respect the security of your data and treat it in accordance with the law.

6. International Data Transfers

Your information may be transferred to, and processed in, countries other than your own. We take appropriate safeguards, such as relying on Standard Contractual Clauses approved by relevant authorities, to ensure your data receives an adequate level of protection.

7. Data Security

We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL/TLS), access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. For example, order information is retained to comply with tax and consumer law obligations.

9. Your Rights

Depending on your location, you may have rights under data protection laws such as the GDPR or CCPA, which may include:

  • The right to access, correct, or delete your personal data.
  • The right to restrict or object to our processing of your data.
  • The right to data portability.
  • The right to withdraw consent (where processing is based on consent).
  • The right to opt-out of the sale of personal information (we do not sell data).

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law. You also have the right to lodge a complaint with your local data protection authority.

10. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance functionality and analyze usage. You can control cookies through your browser settings. Disabling cookies may affect your experience on our Site. For more details, please refer to our separate Cookie Policy.

11. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with data, please contact us, and we will take steps to delete such information.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review this page regularly.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]